Move Your Landline to Your Mobile Phone
Sponsored by ConXhub.
Remember the days when all households had a wall mounted phone with an extendable cable that you had to pick up and navigate around your living room to make sure that no one tripped over it, or pulled the cable from the wall mid conversation? And then there was the chore of untangling the cord. Remember how, when it rang, the whole family jumped up to answer it? Who could be calling at this hour, anyway?
After 146 years the landline is now becoming a thing of the past. The mobile generation is advancing with ever more sophisticated and accessible devices. It seems like everyone from the age of six and up has a mobile phone. So, is there still a need for the landline?
Landline Numbers Are Still Essential
The landline phone number remains one of the most important contact points for a business. Yes, businesses these days have Live Chat, emails, SMS and social media for contact points, but more than two-thirds of people still say that resolutions are faster over the phone. Complaints are dealt with faster, sales converted better and products and services explained more comprehensively. The landline number remains a vitally important element of every business’s contact strategy.
Customers prefer to call a landline number. If your business only has mobile phone numbers, it looks like there is no fixed office space. But, if your business has a local number in the nearest city to your customers, that local presence can generate trust and sales. Landline numbers show that your office is nearby should they need to call in and speak to someone. Landline numbers are also cheaper to call and are usually included in free minutes on mobile plans. Landline numbers make it appear that you have a local office—even when you don’t. Landline numbers can also show that you have an international presence. Your business has just grown significantly by having a New York number—which you answer from your cottage in the New Forest.
If the desk phone is being replaced with mobile phones, or computer-based telephone technology, how can you still effectively use a landline number?
The solution is simple: landline numbers on mobile phones offer the best of both worlds.
Landline Number on Mobile
Today more than ever, there is an increasing need for flexibility and adaptability in your telecommunication strategy. Whether you’re working from home, your car or a hot desk, you need to keep working and remain connected to customers and employees. If your business landline number is tethered to a mobile phone it doesn’t matter where in the world you are, you can keep on working and supporting your company without interruption.
With conXhub, your landline number can be on your mobile phone. You can set up hunt groups, divert calls to where they need to go and monitor and manage your communications—all from your mobile phone. Landline numbers on your mobile phone is an essential way of managing communications during this pandemic and the next.
Remote Working Is Here to Stay
Businesses that offer remote working will attract the best staff. Employees today are seeking a good work-life balance. They want to be able to work remotely at least some of the time. If your company offers remote working, you will continue to grow. If you only offer a fixed desk, with a landline phone connected by cables to a port in the floor, reminiscent of the 1990’s office set up, today’s modern workers will be put off.
Landline numbers on mobiles can be as good as, if not better than, the phone system that your company currently uses. The standard features of call divert, call reporting, IVR Routing, call recording and much more can all be done from your mobile phone. Landline numbers on mobile phones can provide your staff the freedom that will lead to success and trust in your business. Retention rates improve and the number of answered calls goes up, which in turn generates more profit for your business and, at the same time, you have a happy, remote-working staff.
Landline numbers on mobile phones can lead to successful, engaged and motivated employees, giving their best to your company, because you give them the flexibility they desire.
You might be concerned that setting up a landline number on your mobile phone will be a big hassle, be too technical for you or cost you more money. But the truth is, it’s so easy. You do practically nothing, yet minutes later you have an additional number from wherever in the world you like, it’s connected to your mobile phone and ready to make and receive calls—no contract, no tie ins. With conXhub, it really is that simple.
You can learn more about ConXhub at conxhub.com and you can follow on social media for the latest updates on Twitter @ConXhub, Facebook @ConXhub, Instagram @ConXhub, LinkedIn and YouTube.
Sponsored by ConXhub.